Quick answer
Mi Stay does not currently make a blanket claim that every room and route is accessible. Describe the exact entrance, lift, doorway, bathroom, parking or bedding condition you need and obtain explicit confirmation before booking.
Traveler questions
Quick answer?
Mi Stay does not currently make a blanket claim that every room and route is accessible. Describe the exact entrance, lift, doorway, bathroom, parking or bedding condition you need and obtain explicit confirmation before booking.
What is confirmed about Current public scope?
There is currently no operator confirmation to provide a blanket guarantee of barrier-free rooms and all accessible facilities.
What is confirmed about special request?
Additional bedding, specific rooms, accessibility requirements and parking must be answered after checking room status and facility conditions.
What is confirmed about Confirmation criteria?
Simply forwarding a request is not confirmed and requires explicit confirmation from Mi Stay.
What should I verify on the day?
Please inquire directly about the steps from the entrance to the room, elevator, room door width, bathroom and shower flow, parking, storage of auxiliary devices, and companion support conditions.
Planning details
Describe the necessary conditions in terms of dimensions and movement lines.
Don’t just use the term ‘accessible,’ but ask specifically about what you need: entrance level, door width, elevator, bed height, bathroom access, shower type, handrails, parking, and whether companion support is required.
Once you receive the response, check it against your booking conditions
Double-check that what you confirmed via platform message or phone applies to the room type and dates you booked. If on-site conditions are mandatory, please do not make payment based on unconfirmed requests.
What should I verify on the day?
Please inquire directly about the steps from the entrance to the room, elevator, room door width, bathroom and shower flow, parking, storage of auxiliary devices, and companion support conditions.
Sources and review dates
- Mi Stay Operations Checked 2026-07-10 · Review due 2026-10-05